Cancellation Policy

You Are Important to Us

Your experience matters to us greatly. That is why we make sure to serve you and all our guests in the best way possible, from the very first moment of contact until well after you leave Wadi Rum. We work hard to make your stay with us a unique, unforgettable experience, and we do our best to provide everything needed to make it easy, enjoyable and special for you.

No Prepayment

We consider not asking for a deposit or advance payment a generous service to our guests. In return, we trust that our guests will treat us the same way. That is why we apply the following cancellation policy.

How Changing, Rescheduling and Cancellation Work

You may need to change your travel plans, which means modifying, rescheduling or cancelling your booking with us. In this case, please let us know as soon as possible. Below is our policy on changes, rescheduling and cancellations.

• Changes, rescheduling or cancellations made 7 or more days before arrival: free
• Changes or rescheduling within 7 days before arrival (based on availability): free
• Cancellations within 7 days before arrival: 50% charge of the total booking amount